Sales Policy

Effective Date: February 10, 2025

At Jewel Majestty, we strive to provide our customers with exceptional products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions that govern the sale of our products. By making a purchase with us, you agree to the following terms:

Product Availability

While we make every effort to ensure our product listings are accurate and up-to-date, we cannot guarantee product availability. In the event that an item is out of stock or unavailable, we will notify you as soon as possible and offer you the option to either backorder the product or cancel your order with a full refund.

Pricing and Payment

  1. Pricing: All prices listed on our website are in USD and are subject to change without notice. The final price for your order will be confirmed at the checkout before payment is made.
  2. Payment Methods: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and PayPal. Payments are securely processed through our payment gateway, ensuring your information is protected.

Order Confirmation

Once you place an order, you will receive an order confirmation email, which will include your order number and a summary of the items purchased. Please review this information carefully to ensure everything is correct. If there are any discrepancies, please contact us immediately.

Shipping and Delivery

  1. Shipping: We offer domestic and international shipping. Shipping costs are calculated at checkout based on the destination and the weight of your order.
  2. Delivery Times: Estimated delivery times are provided at checkout, but they are not guaranteed. Delivery times may vary depending on your location and the shipping method chosen.
  3. Tracking: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

Sales Tax

Sales tax will be applied to your order in accordance with the applicable laws of your shipping address. The tax amount will be clearly displayed during the checkout process.

Promotions and Discounts

From time to time, Jewel Majestty may offer promotions, discounts, or special offers. These promotions are subject to the terms and conditions outlined in the specific offer and may not be combined with other discounts unless stated otherwise. Promotional offers are only valid for the specified period and cannot be applied retroactively to past purchases.

Order Modifications or Cancellations

Once an order is placed, we begin processing it immediately to ensure prompt delivery. If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.

Return and Refund Policy

We offer a flexible return and refund policy to ensure that our customers are satisfied with their purchases. Please refer to our Refund and Returns Policy for more detailed information on returns, exchanges, and refunds.

International Orders

  1. Customs Duties and Taxes: For international orders, please note that customs duties, taxes, and import fees may apply when your order reaches your country. These charges are the responsibility of the customer and are not included in the price of the product or the shipping costs.
  2. Shipping Restrictions: We are unable to ship to certain countries due to restrictions or limitations. If we are unable to fulfill your order, we will notify you and issue a full refund.

Customer Service

If you have any questions or concerns about our Sales Policy, or if you need assistance with an order, please contact our customer service team: